Customer interview and product usage analytics, here a simple and powerful framework

Jun 25, 2021

1 min read

Combining customer interviews and product usage analytics creates a robust, holistic, and accurate view of your product. Uncovering feedback patterns across customers and understanding actual behavior empowers you to build useful and usable products. What makes people sign up? What behaviors lead to retention? To frustration? To abandonment? Identifying, understanding, and responding to these patterns can really help scale your business.

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Customer interview and product usage analytics, here a simple and powerful framework

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